SHIPPING POLICY

Last updated: October 23, 2026

Thank you for shopping with YOSI. This Shipping Policy explains how orders are processed and delivered.

1. ORDER PROCESSING

Orders are processed after the necessary order details have been received and verified.

Processing times may vary depending on product availability, order volume, and other operational factors.

If there is a significant delay affecting your order, we will make reasonable efforts to contact you.

2. DELIVERY AREAS

YOSI delivers to the areas available at checkout or confirmed by our customer service team.

Delivery availability may depend on the courier service and the destination address.

3. SHIPPING FEES

Applicable shipping fees will be displayed at checkout or communicated to the customer before the order is confirmed.

Additional charges, if any, will be communicated before they are incurred.

4. DELIVERY ESTIMATES

Estimated delivery times will be communicated during checkout or through our customer service channels.

Delivery estimates are not guaranteed and may be affected by courier delays, weather conditions, public holidays, or other circumstances beyond our reasonable control.

5. CUSTOMER RESPONSIBILITIES

Customers are responsible for providing accurate delivery details and a reachable phone number.

If delivery fails because the address or contact information is incorrect, or because the customer is unavailable, our customer service team may contact the customer to arrange another delivery attempt.

Any additional delivery charges will be communicated in advance.

6. ORDER CANCELLATIONS

If you wish to cancel an order, please contact us as soon as possible.

Cancellation requests will be handled according to the order status, our applicable policies, and consumer protection laws.

7. CONTACT INFORMATION

For shipping questions, please contact:

Brand: YOSI
Email: [yosiwear1@gmail.com]