TERMS OF SERVICE

Last updated: October 23, 2026

1. OVERVIEW

Welcome to YOSI. The terms "we", "us", and "our" refer to YOSI.

YOSI operates this online store and website, including all related information, content, features, products, and services, to provide customers with a convenient shopping experience.

By accessing our website or purchasing from us, you agree to these Terms of Service and our applicable store policies.

2. ELIGIBILITY AND USE OF OUR WEBSITE

You agree to use our website for lawful purposes only.

You must provide accurate and complete information when placing an order, including your contact details and delivery address.

You must not use our website for fraudulent, unlawful, or unauthorized activities.

3. PRODUCTS AND AVAILABILITY

YOSI offers clothing and fashion products for men and women.

We make reasonable efforts to display product descriptions, colors, designs, and images accurately. However, colors may appear slightly different depending on your screen and device.

Product availability may change without notice. If a product becomes unavailable after an order is placed, we will contact you to arrange an appropriate solution.

4. PRICES AND PAYMENTS

All prices and applicable delivery charges will be displayed or communicated before an order is confirmed.

Available payment methods will be shown at checkout or communicated by our customer service team.

For cash-on-delivery orders, customers must pay the confirmed order amount according to the agreed delivery arrangements.

We reserve the right to correct genuine pricing errors and address them fairly, subject to applicable law.

5. ORDERS AND CANCELLATIONS

Placing an order constitutes a purchase request. Orders are subject to confirmation and product availability.

Please ensure that your contact information and delivery details are correct.

If you need to cancel an order, contact our customer service team as soon as possible. Cancellation requests will depend on the order's processing and shipping status and applicable consumer protection laws.

6. SHIPPING AND DELIVERY

Delivery areas, estimated delivery times, and shipping charges will be communicated during checkout or through our customer service channels.

Delivery estimates may be affected by courier delays, public holidays, weather conditions, or circumstances beyond our reasonable control.

Please refer to our Shipping Policy for additional information.

7. RETURNS, EXCHANGES, AND REFUNDS

YOSI handles returns, exchanges, and refunds in accordance with its published policies and applicable Egyptian consumer protection laws.

Customers may request returns or exchanges within the applicable legal periods and subject to any lawful exceptions.

Products that are defective or do not conform to their specifications will be handled in accordance with applicable consumer protection requirements.

Please review our Return and Exchange Policy for further details.

Nothing in these Terms of Service limits any mandatory rights granted to consumers by law.

8. INTELLECTUAL PROPERTY

The YOSI name, logo, branding, original designs, product photographs, website content, and other original materials are owned by or lawfully used by YOSI, unless otherwise stated.

You may not reproduce, distribute, modify, or commercially use our intellectual property without prior written permission, except as permitted by law.

9. PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy.

We use relevant customer information to process orders, arrange deliveries, communicate with customers, and operate our services in accordance with our Privacy Policy and applicable laws.

10. THIRD-PARTY SERVICES

Our store may use third-party services, including Shopify, payment providers, and shipping companies.

Third-party services may be subject to their own terms and privacy policies.

We are not responsible for services outside our reasonable control, without limiting any liability imposed on us by applicable law.

11. LIMITATION OF LIABILITY

Nothing in these Terms of Service excludes or limits any liability or consumer rights that cannot legally be excluded or limited.

To the extent permitted by applicable law, YOSI is not liable for indirect losses arising from the use of our website that are not reasonably foreseeable.

12. CHANGES TO THESE TERMS

We may update these Terms of Service to reflect changes in our business, website, or legal obligations.

The latest version will be published on this page with its updated date.

13. GOVERNING LAW

These Terms of Service are subject to the applicable laws of the Arab Republic of Egypt.

Any disputes will be handled by the competent authorities and courts in accordance with applicable law.

14. CONTACT INFORMATION

For questions about these Terms of Service, please contact us:

Brand: YOSI
Email: [yosiwear1@gmail,com]